What is a custom store?
A custom store is an online shop built specifically for your team, business, or fundraiser. It’s stocked with apparel and merchandise featuring your logo or design, and your supporters can order directly from the store. We handle the setup, production, and fulfillment, so you can focus on promoting your group—not managing orders.
How much does it cost to set up a store?
There’s no upfront cost to create your store. We’ll build the online shop and add your products at no charge. Items are only produced after customers place their orders, so there’s no risk or inventory to manage.
What kind of products can I sell?
Your store can feature a mix of custom merchandise designed around your logo or artwork. Popular options include:
- T-shirts, sweatshirts, and other apparel
- Hats and beanies
- Tumblers and drinkware
- Bags and totes
- Custom banners and accessories
Looking for something unique? Just ask. We’re always open to adding new products if it fits your group or event.
How does the ordering process work?
Customers browse your custom store, select their items, and complete their purchase online. After the ordering window closes, we move into production and handle printing, packing, and shipping the orders.
Can I use my own design?
Yes! If you already have a logo or design, we’re happy to use it in your store. We can also help create a custom design if you need one. All artwork is reviewed before production to make sure it will print clearly on apparel. Some AI-generated images don’t always meet print quality standards, so designs may be approved on a case-by-case basis.
How long will my store stay open?
That part is flexible. Many groups choose to run their store for a few weeks to gather orders, while others keep their store open longer for ongoing sales. We’ll help choose the option that works best for your group.
What is the turnaround time on orders?
Turnaround time depends on the products ordered and the overall order volume. In most cases, items are completed within 1–2 weeks of purchase. We’ll outline the expected timeline when your store is created so there are no surprises.
How do customers receive their orders?
That’s up to you. Orders can be shipped directly to customers, delivered in bulk to a single location for easy distribution, or picked up at our shop in Pelican Rapids, MN. We’ll help select the option that works best for your group.
Is there a minimum order requirement for a store?
makes sense for both sides, so we’ll work with you to determine if it’s a good fit based on your group and expected order volume.
Who is responsible for promoting the store?
You’ll share the store with your group using your custom link. Posting on social media, sending emails, and spreading the word are great ways to drive sales. We’ll also provide guidance and promotional tips to help your store succeed.
What if there is an issue with an order?
Since all items are custom-made, we’re unable to accept returns. That said, we stand behind the quality of everything we produce. If there’s an issue with an order, please contact us and we’ll do our best to make it right.
How do I get started?
Getting started is easy! Contact us by phone, email, or through our inquiry form, and we’ll discuss your needs and set up your store.